Refund Policy

Refund & Return Policy Rainbow Wholesale

At Rainbow Wholesale, we value our customers and aim to provide high-quality furniture at affordable wholesale prices. If you are not completely satisfied with your purchase, please review our refund and return policy below.

1. Return Eligibility

You may request a return under the following conditions:

  • Returns must be requested within 7 days of purchase.

  • Items must be unused, unassembled, and in original packaging.

  • Proof of purchase (receipt or order confirmation) is required.

  • Custom or special-order items may be non-returnable unless defective.

2. Refund Process

Once your return is received and inspected:

  • Approved refunds will be issued to the original payment method.

  • Refunds are processed within 5–10 business days after approval.

  • Delivery and service charges are non-refundable.

3. Damaged or Defective Items

If you receive a damaged or defective product:

  • Contact us within 48 hours of delivery.

  • Provide clear photos of the damaged item and packaging.

  • We will arrange a replacement, repair, or refund based on the situation.

4. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • Large furniture items may require pickup scheduling, which may include additional charges.

5. Non-Returnable Items

The following items are generally non-returnable:

  • Custom or special-order furniture

  • Clearance or sale items

  • Assembled or used furniture

6. How to Request a Return or Refund

To request a return or refund, please contact us:

Rainbow Wholesale
📍 5625 Firestone Blvd Unit C3, South Gate, CA 90280, United States
📞 +1 562-377-2818
📧 nelsonteng@hotmail.com

7. Policy Updates

Rainbow Wholesale reserves the right to update or modify this Refund Policy at any time without prior notice. Please review this page periodically for any changes.