Shipping Policy

Shipping Policy – Rainbow Wholesale

At Rainbow Wholesale, we aim to provide reliable and timely delivery of our furniture products to customers in South Gate, CA and surrounding California areas. Please review our shipping and delivery policy below.

Business Information:
Rainbow Wholesale
5625 Firestone Blvd Unit C3, South Gate, CA 90280, United States
Phone: +1 562-377-2818
Email: nelsonteng@hotmail.com

1. Shipping Areas

We currently offer shipping and local delivery within California, including South Gate, Los Angeles County, and nearby cities. For special or bulk orders outside our standard service area, please contact us for availability.

2. Delivery Timeframes

  • Standard local delivery: 2–7 business days (depending on location and product availability).

  • Large furniture items: Delivery scheduling may take additional time.

  • Pickup option: Customers may arrange in-store pickup by contacting us in advance.

3. Shipping & Delivery Charges

  • Delivery fees may vary based on distance, order size, and item weight.

  • Any applicable delivery charges will be communicated at the time of order confirmation.

  • Promotional or free delivery offers may apply from time to time.

4. Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • Customers will be contacted to confirm delivery date and time window.

5. Delivery Conditions

  • Please ensure accurate address and contact details are provided at checkout.

  • Someone must be available at the delivery address to receive the order.

  • For apartments or buildings, delivery may be limited to ground-floor or curbside unless otherwise arranged.

6. Damaged or Missing Items

If your order arrives damaged or with missing items:

  • Contact us within 48 hours of delivery.

  • Provide photos of the item and packaging.

  • We will arrange a replacement, repair, or resolution as appropriate.

7. Delays & Unforeseen Circumstances

Delivery times may be affected by factors beyond our control, including weather, traffic, supply chain delays, or other unforeseen events. Rainbow Wholesale is not responsible for delays caused by such circumstances, but we will keep you informed.

8. Changes to This Policy

Rainbow Wholesale reserves the right to update or modify this Shipping Policy at any time. Changes will be posted on this page.

9. Contact Us

For shipping or delivery inquiries, please contact:

Rainbow Wholesale
📍 5625 Firestone Blvd Unit C3, South Gate, CA 90280, United States
📞 +1 562-377-2818
📧 nelsonteng@hotmail.com